This product was sold by a reseller. Tap water might damage the product. Clean the contacts quickly so that the cartridge is not outside of the product for more than 30 minutes. Please use the product number and serial numbers of the new product to validate warranty status. This product cannot be identified by Serial Number alone.
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Please enter a Product Number to complete the request. Tap water can contain contaminants that damage the cartridge. If the issue persistscontinue to the next solution.
If the product prints when plugged directly into a wall outlet, the power strip or surge protector might not be allowing enough voltage to reach the product. Trying to clear jammed paper from the front of the product can damage the print mechanism. Clean the contacts quickly so that the cartridge is c2400 outside of the product for more than 30 minutes.
HP Deskjet D2400 Printer series
The Power light blinks when trying to print labels The Power light blinks when trying to print labels. If there are no issues with the printout of the self-test report, then the issue is resolved. Solution and Diagnostic Data Collection.
How does HP install software and gather data? Press and hold the Power button. Remove the rear access door. The Virtual Agent is currently unavailable. Press in the tab on the left of the door, and then pull out the door to remove it. Press the Power button to turn off the product.
Select your operating system and versionChange Detected operating system: Press the cloth against the rollers and rotate them upward printerr your fingers. If these steps resolved the issueand the test page printsthere is no need to continue troubleshooting.
HP Deskjet D and D Printer Series – Blinking Power Light | HP® Customer Support
Perform a power reset. HP has scanned your product but currently has no suggestions for driver updates. Please use the product number and serial numbers of the new product to validate warranty status. Solutions Follow these solutions to resolve the issue of the product not feeding labels or paper correctly.
HP Deskjet D Printer series User Guides | HP® Customer Support
HP Download and Install Assistant. This tool applies to Microsoft Windows PC’s only. When one of the solutions resolves the issue, there is no need to continue troubleshooting. Click the Features tab, and then click Printer Services. The list of recommended drivers for your product has not changed since the last time you visited this page.
Please try again shortly. This product cannot be identified by Serial Number alone.
HP Customer Support – Software and Driver Downloads
If you have completed all the steps listed above and are still experiencing a problem, continue to the Service the printer section at the end of this document. This process can take several minutes depending on the number of warranties being checked. Do not touch the ink nozzles. Contact HP Support to schedule a repair or replacement. Perform a power reset Follow these steps to reset the product. Asia Pacific and Oceania.